Handling noise complaints through conflict resolution in Toronto

  • C. Andréew Dept. of Public Works & the Environ., Noise Control Branch, Toronto, Ont., Canada
  • K. Walker
  • N. Rockhill
Keywords: noise abatement, noise complaints, conflict resolution

Abstract

The Conflict Resolution Service, a program of St. Stephen's Community House, was initiated in Toronto in 1985. The Conflict Resolution Service (CRS) is a community based program providing dispute resolution services to help resolve neighbourhood, landlord/tenant, intra-organizational and inter-personal disputes. The CRS approach to mediation is based on conciliation and empowerment of the individuals involved in conflict situation, emphasizing improved communication which leads to shared problem solving and more amicable relationships
Published
1993-09-01
How to Cite
1.
Andréew C, Walker K, Rockhill N. Handling noise complaints through conflict resolution in Toronto. Canadian Acoustics [Internet]. 1993Sep.1 [cited 2019Sep.19];21(3):126-. Available from: https://jcaa.caa-aca.ca/index.php/jcaa/article/view/807
Section
Proceedings of the Acoustics Week in Canada

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