Handling noise complaints through conflict resolution in Toronto

Authors

  • C. Andréew Dept. of Public Works & the Environ., Noise Control Branch, Toronto, Ont., Canada
  • K. Walker
  • N. Rockhill

Keywords:

noise abatement, noise complaints, conflict resolution

Abstract

The Conflict Resolution Service, a program of St. Stephen's Community House, was initiated in Toronto in 1985. The Conflict Resolution Service (CRS) is a community based program providing dispute resolution services to help resolve neighbourhood, landlord/tenant, intra-organizational and inter-personal disputes. The CRS approach to mediation is based on conciliation and empowerment of the individuals involved in conflict situation, emphasizing improved communication which leads to shared problem solving and more amicable relationships

Downloads

Published

1993-09-01

How to Cite

1.
Andréew C, Walker K, Rockhill N. Handling noise complaints through conflict resolution in Toronto. Canadian Acoustics [Internet]. 1993 Sep. 1 [cited 2021 Dec. 4];21(3):126-. Available from: https://jcaa.caa-aca.ca/index.php/jcaa/article/view/807

Issue

Section

Proceedings of the Acoustics Week in Canada