Handling noise complaints through conflict resolution in Toronto

  • C. Andréew Dept. of Public Works & the Environ., Noise Control Branch, Toronto, Ont., Canada
  • K. Walker
  • N. Rockhill
Keywords: noise abatement, noise complaints, conflict resolution


The Conflict Resolution Service, a program of St. Stephen's Community House, was initiated in Toronto in 1985. The Conflict Resolution Service (CRS) is a community based program providing dispute resolution services to help resolve neighbourhood, landlord/tenant, intra-organizational and inter-personal disputes. The CRS approach to mediation is based on conciliation and empowerment of the individuals involved in conflict situation, emphasizing improved communication which leads to shared problem solving and more amicable relationships
How to Cite
Andréew C, Walker K, Rockhill N. Handling noise complaints through conflict resolution in Toronto. Canadian Acoustics [Internet]. 1993Sep.1 [cited 2020Feb.20];21(3):126-. Available from: //jcaa.caa-aca.ca/index.php/jcaa/article/view/807
Proceedings of the Acoustics Week in Canada

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