Handling noise complaints through conflict resolution in Toronto

Auteurs-es

  • C. Andréew Dept. of Public Works & the Environ., Noise Control Branch, Toronto, Ont., Canada
  • K. Walker
  • N. Rockhill

Mots-clés :

noise abatement, noise complaints, conflict resolution

Résumé

The Conflict Resolution Service, a program of St. Stephen's Community House, was initiated in Toronto in 1985. The Conflict Resolution Service (CRS) is a community based program providing dispute resolution services to help resolve neighbourhood, landlord/tenant, intra-organizational and inter-personal disputes. The CRS approach to mediation is based on conciliation and empowerment of the individuals involved in conflict situation, emphasizing improved communication which leads to shared problem solving and more amicable relationships

Fichiers supplémentaires

Publié-e

1993-09-01

Comment citer

1.
Andréew C, Walker K, Rockhill N. Handling noise complaints through conflict resolution in Toronto. Canadian Acoustics [Internet]. 1 sept. 1993 [cité 17 févr. 2025];21(3):126-. Disponible à: https://jcaa.caa-aca.ca/index.php/jcaa/article/view/807

Numéro

Vol. 21 No. 3 (1993)

Rubrique

Actes du congrès de la Semaine canadienne d'acoustique

Licence

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