Relationship Between Community Complaints and Noise Level During the Construction of a Large Road Infrastructure in Montréal
Abstract
While some studies have previously investigated the links between noise annoyance and community complaints related to road and airport transport, the relationship between construction noise and complaints has been little explored. Research conducted by our team during the rehabilitation work of the Turcot interchange in Montreal (Canada) offers a unique opportunity to study community annoyance towards construction noise. The goal of this paper is to explore the associationbetween complaints and noise levelsin the context of the demolition / reconstruction of a large road infrastructure.A total of 1,294 complaints were collected and transcribed between January 6, 2017, and January 11, 2021. Citizens complained mostly about noise, but also about several other aspects related to construction work such as dust and particle pollution. Significant correlations were observed between the number of noise complaints and noise levels, especially the L10 and theConstruction Noise Contribution indicator developed by our research team.Our results show that community noise annoyance, in the form of complaints, is associated with noise levels in the context of the rehabilitation work of a large road infrastructure. However, these correlations are weak, suggesting that other factors may contribute to the genesis of a complaint in an individual. Additionally, temporal aspects (i.e., time between noise exposure and the lodging of a complaint) could explain the weak correlations. To better understand community noise annoyance, we propose, in a future study, to draw adescriptive portrait of these complaints.Additional Files
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